Thursday, March 5, 2009

A Rough Day

Saturday: I paced around the terminal with Bubba waiting our departure from Florida to California, my home. I was exhausted. We should have left Wednesday, but as you know my little man got sick, very sick. I did my best to entertain him and keep him happy.

Our plane arrived. The clerk said we wouldn't board for 10 more minutes, so I ran to the bathroom baby and all. I came back and waited, I lined up to board, and talked to this nice man and his wife. Then they told me how excited they were to go see their grandkids in Tacoma, Washington.

Wait. What? Tacoma, Washington? I'm supposed to go to Sacramento, California. I looked out the window and there went my plane.

I had a bajillion pound baby in one arm, an umbrella stroller hanging off the other, and a diaperbag packed to capacity across my chest, but I still managed to run to the clerk and tell her exasperated with tears in my eyes, "I just missed my flight."

"You're going to have to wait a minute until I can help you," she responded irriatably.

I let out a deep breath and waited patiently by her desk. More people got in line, and then more people, and then more people. She continued to help them and seemed to have forgotten about the girl standing right next to her who had just missed her flight and had a bajillion pound baby in one arm, an umbrella stroller hanging off the other and a diaperbag filled to capacity hanging across her chest.

So, I got in line. I was on the phone with Uncle Dee at this point and he told me there was a flight leaving for Sacramento in 15 minutes. I had three people in front of me. There was hope. Finally, it was my turn. I repeated, "I missed my flight to Sacramento. There's one scheduled to leave in 15 minutes."

She said, "You're going to have to wait until I take these people behind you."

My mouth hung open in shock as I stood aside once again and looked at the line behind me. I looked at the clock. It was now far too late for me to catch that other plane. And may I remind you I have a bajillion pound baby in one arm, an umbrella stroller on the other, and a diaperbag filled to capacity hanging across my chest.

At last, the line disappeared, and it was just me and the clerk.

She smugly excused, "Sorry, I've had a rough day."

Oh, and here's a picture of the lovechild. What's a post without a pic?

8 comments:

Amy Ziehl said...

oh my gosh. You are too nice! I would have gotten in her face and told her what was what. I am SOOOO sorry for stupid people.

Travis and Kristy said...

Oh heck no, you would have seen this Momma hit the roof. I would have had a manager on her, bad day or not. I hate bad customer service, it's the one thing that will either make or break a company with me. You are a sweetheart, but next time, push out your horns. =) I'm glad your little one got all better.

GarciaGirl3 said...

I would have punched her in the face. haha... But you're patient and that's why I love you. :)

Dani said...

what a brat! that's so horrible! i'm glad that everything worked out eventually:)

Luisa said...

whaaat?!? stupid lady at the counter! i feel so horrible for you, kali! i prob would've just slumped to the floor and bawled out! Or I would've said some not-so-nice words at her haha. You were so patient and it seemed like you were calm and collected...wow, I totally admire you! And, I love how you highlighted that you had your bajillion pound baby, stroller, and diaper bag like 3 times in your post! You are too funny! Miss u! :)

Jesse, Trista and Jaiden Wright said...

wow you are very patient... i would have been pissed... and what she told me SHE had a bad day... i would have made sure to point out MY bad day and have a few words with her... if you waited in line it should have been your turn, why would she left the ones behind you go first? it was your turn?

Jesse, Trista and Jaiden Wright said...

and although your baby is freakin cute its NEVER fun to travel with a baby... especially when everything is going wrong...

Dione said...

Wow Kali, I'm sorry I cant imagine! I'm glad you and baby made it HOME safe :)